From
$995
Direct Cremation
Funeral home · Austin, TX
Austin Mortuary Service
5.0(5) Verified on Google
Austin Mortuary Service is an independently-owned mortuary established in 1985 and located in northwest Austin since 2015, specializing in shipping services to Mexico and other destinations, cremation, embalming, removals, and graveside services. The business is bilingual and serves the Austin area and surrounding counties with 24/7 availability.
Independent, family-owned
Photo: Austin Mortuary Service
Photo: Susan Browne
Photo: Susan Browne
Photo: Austin Mortuary Service
Photo: Austin Mortuary Service
Photo: Susan Browne- Ownership
- Independent, family-owned
- Established
- 1985
About Austin Mortuary Service
Austin Mortuary Service, LLC was established in 1985 by owner Thelma Garza and has been located in northwest Austin since 2015, following a prior location in central Austin. The owner grew up in South Texas and developed an interest in the funeral industry from an early age. She attended Commonwealth College of Funeral Service and Mortuary School in 1984 and obtained her Funeral Director and Embalming licenses in Texas. The business has over 30 years of experience serving the Austin area and surrounding counties, offering services 24/7. The mortuary is known as the #1 shipper to Mexico and provides comprehensive mortuary services including shipping, removals, embalming, cremations, and gravesides.
Typical burial prices in Austin
Austin Mortuary Service doesn't publish prices online. As a reference, providers in Austin typically charge:
Low
$1,995
Typical
$3,185
High
$5,895
City-wide figures from 6 published prices — not Austin Mortuary Service's own rates. Under the FTC Funeral Rule, they must give you an itemized price list on request, in person or by phone.
Austin Mortuary Service packages
Shipping Services
- Embalming
- Body preparation
- Airline documentation
- Document translation
- Airfare arrangement
National and international shipping available
Cremation Services
- Removal
- Cooler storage
- Paperwork preparation
- Document filing
- Cremation container
Embalming Services
- Standard embalming
- Restoration
- Autopsy repair
- Bone and tissue donation cases
Removals Services
- Professional removals
35 years of experience
Graveside Services
- Religious leader involvement
- Masonic rites
- Military rituals
- Family readings
Full graveside services available with shipping specialist assistance
Packages and prices are as published by the provider and can change — always confirm the itemized list directly.
Services offered
- Funeral homes
- Prepaid funeral
Who you’ll work with
Thelma Garza
Owner
Funeral Director and Embalming licenses (Texas)
Owner and operator since 1985. Grew up in South Texas and attended Commonwealth College of Funeral Service and Mortuary School in 1984.
Faith & language
Languages spoken
- Spanish
Recognition & specialties
Specialties
- Shipping to Mexico
- International shipping
- Bilingual services
- Mexican Consulate relations
- Consulate/Apostille services
- Autopsy repair
Where is Austin Mortuary Service?
13200 Pond Springs Rd E-36, Austin, TX
Get directionsHours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Austin Mortuary Service reviews
Updated July 20265.0
5.0
5 reviews
Rating from Google · updated July 2026
5.0 from 5 reviews on google
What prepaid prices usually include
General context, not specific to Austin Mortuary Service: a typical prepaid price covers the items on the left. Those on the right are common add-ons billed separately — ask for an itemized list.
Included
- An itemized plan of the services and goods you select
- Prices locked in at today's rates, where the plan guarantees them
- Funds held in a state-regulated trust or insurance policy
- A written contract spelling out exactly what's covered
Usually extra
- Cemetery costs, unless bought separately from the cemetery
- Items added later that the contract didn't guarantee
- Travel or shipping if the death occurs out of the area
- Certified copies of the death certificate
Frequently asked questions
What services does Austin Mortuary Service offer?
Austin Mortuary Service offers prepaid and funeral homes, and is a funeral home. See the full breakdown and prices on this page.
Where is Austin Mortuary Service located?
Austin Mortuary Service is located at 13200 Pond Springs Rd E-36, Austin, TX. Use the “Get directions” link on this page for a map.
Can I reach Austin Mortuary Service after hours?
Yes — Austin Mortuary Service in Austin, TX answers its phones 24 hours a day, so you can reach someone the moment you need to, including nights and weekends.
Will Austin Mortuary Service give me an itemized price list?
Yes. The federal FTC Funeral Rule requires every funeral home to give you a written, itemized General Price List on request — in person or over the phone — and to let you choose only the goods and services you want. Always compare a couple of providers before deciding.
Planning a prepaid in Austin?
Compare nearby providers
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Pricing on request
Call for an itemized quote
From
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Simple Cremation Package
Austin Cremations and Funeral Home
4.9(71)
Austin, TX (512) 579-0154
- Cremation
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Pricing on request
Call for an itemized quote
Pricing on request
Call for an itemized quote
From
$2,765
Direct Cremation
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